Choosing a Business Phone Number
Make the most out of every customer interaction by choosing which type of phone number is right for your business.
If you have just started a business or plan to expand your current business, you might be thinking about how to get a business phone number. A business phone number is more than a line of communication to your company, it’s a powerful brand tool. Having a business phone number demonstrates legitimacy to your customers.
A business phone system provides advanced calling features such as custom greetings, call forwarding, and auto attendants to ensure your callers get information they need in an efficient way. Learn about the various types of phone numbers so you can determine which is right for your business.
Types of business phone numbers:
Local NumberA local number includes your businesses three-digit area code. Local numbers are a great way for your business to establish a local presence in the community. People who see a familiar area code on their caller ID are more likely to answer an unknown phone number. Local business numbers are usually included for free with phone service plans and extra lines are easy to add for a small fee. If you’re starting a brick-and-mortar store, this option would be best to build your presence and reputation within the community.
Toll-Free Number.A toll-free number can be dialed from anywhere without a long-distance fee. They usually start with 800, 888, 877, 866, 855, 844, and 833. However, mobile phone callers without unlimited calling plans will still have to pay for call time when using a toll-free number. Toll-free numbers are a great way to establish your businesses credibility. A toll-free number will cost your business around $0-$10 per month. If your business currently receives a large number of calls and is ready for a national presence, consider choosing this option.
Vanity Phone NumberA vanity phone number is personalized and utilizes the lettering system on a dialing keypad. This option allows your customers to easily remember how they can contact your business. Vanity phone numbers are an effective branding tool that can boost your businesses credibility. Although, this option is more expensive and can cost your business around $10-$50 per month. If you plan to use a vanity phone number for marketing purposes and you are able to choose one that works well with your business name, consider choosing this option.
Virtual Phone NumberA virtual phone number is a telephone number that is not tied to a specific phone or line and allows you to redirect calls. This option allows your business to have greater control and flexibility. If you want your business to be accessible by phone anywhere, anytime and you don’t have a permanent address, consider choosing this option. Service providers such as Grasshopper and Google Voice offer plans starting around $10 per month.